❋ Prints are shipped out using Royal Mail tracked services - a tracking link will be emailed to you once sent.

❋ Our custom Risograph print service is provided in the United Kingdom ONLY. Any orders made from outside of the UK will be cancelled.

❋ We provide a tracking number to customers and once an item is shipped we have no control over third party actions, although will of course help to resolve any issues.

❋ If a shipment hasn't arrived after 7 working days or arrives damaged, please contact us immediately with photographs and information. We may be able to claim for damages through the courier company and will always endeavour to reprint damaged orders if possible.

❋ We package prints very carefully using two layers of greyboard, recycled kraft paper wrapping, paper kraft tape, paper bubble wrap and rigid cardboard mailers, therefore damage is very rare.

❋ We don’t offer returns on print jobs as they are custom orders, however if you are not happy or something is incorrect then please get in touch with us to discuss. We’re not responsible for unrealistic expectations of Risograph printing, so we can only offer a reprint in the case of a mistake on our part.

❋ We ship all store orders using Royal Mail standard or tracked services. Please allow up to 3 days dispatch time after your order is made, and up to 7 working days for delivery in the UK. For international orders, this time varies - please get in touch if your item hasn’t arrived after 21 working days. We’re not responsible for international import fees and taxes.

❋ If an item hasn't arrived after 7 working days or arrives damaged, please contact us immediately with photographs and information. We may be able to claim for damages through the courier company and will always endeavour to resend damaged or missing orders if possible.

❋ We offer returns up to 14 days after purchase and goods must be returned in an unused, saleable condition. Please get in touch to let us know you’d like to return an item and we will refund the original method of payment once the stock is safely back with us. Items should be sent on a tracked service for safety and we do not cover return postage costs.

❋ For damaged / defective items, please get in touch with us to arrange a replacement or refund.